Personal Contract Purchase Claims

Personal Contract Purchase agreements (PCPs) are personal car loans taken out to help you buy a car. It’s not a standard hire purchase arrangement as you will be making smaller monthly payments for the duration of your agreement and then will be left with a balloon payment (which is an option to pay the remaining balance at the end of the deal).

This balloon payment can be as much as half the value of the vehicle and you won’t own the car/van until you have settled this debt. You may have paid significantly more for your vehicle finance due to the way lenders remunerate their brokers.

If you think you have been mis-sold your PCP deal, then contact our experienced team of specialists who will fight to get the compensation you deserve. It is important that you take action without delay.

For a FREE consultation: Call 0151 909 6120

How do I know if I was mis-sold my PCP car finance?

If you’ve bought a new, or used, vehicle in the last 10 years then there’s a chance your finance agreement was mis-sold to you and, if so, you will be eligible to make a PCP claim. You can start a claim whether you have paid off the vehicle or if the agreement remains ongoing

There are many ways in which a PCP loan could have been mis-sold, making you eligible for compensation including not being made aware of who was responsible for paying for repairs, additional mileage charges or if adequate affordability checks weren’t carried out.

You may also have been given the wrong advice about your financing options or the level of interest you would be paying or the various commissions being charged within your PCP agreement by your car dealer who stood to make a significant financial gain by pushing you towards a PCP agreement.

The Financial Conduct Authority (FCA) recently discovered widespread evidence of mis-selling on all types of vehicle financing options and that numerous lenders were incentivising dealers and brokers to charge higher interest rates so they would receive bigger commission - and this went on for years. The FCA estimates this could be costing consumers £300 million annually.

Our dedicated team of specialists can help you determine whether you are eligible to make a claim and you don’t even need to know your agreement number or the name of the dealer you bought your car from. As long as you know who you made the payments to (you’ll find this on your bank statements) we can do the rest.

Call us for a FREE no win no fee* consultation on 0151 909 6120 or email

How much can I claim?

You could be entitled to thousands of pounds in compensation. There is also no limit on the number of vehicles you can claim for as long as they were financed.

The amount of compensation that you could receive is all dependent on many factors including the amount of finance, the interest rates, length of the agreement, how much commission you were charged and more.

A typical example from the FCA is £1,100 compensation on a £10,000 vehicle. You may also be eligible to make more than one claim if you have entered into more than one such car loan over the last 10 years. You can even claim if you still own the vehicle.

At SJS Legal, our skilled team of professionals will review your agreement(s) and advise you as to whether you have been mis-sold PCP finance and the likely value of your claim.

How much will it cost to make a PCP claim?

As a modern, progressive legal firm who are experts in civil litigation, we’re set up to deal with a wide range of claims including PCP claims on a no-win, no-fee basis*.

We have specialist experience in dealing with a wide range of financial mis-selling claims involving hidden commissions. Our dedicated team of specialists are experienced in taking lenders to Court, if necessary, to ensure you receive your maximum entitlement to compensation.

We work on a ‘no win no fee’* basis so you do not have to pay anything upfront and you do not pay anything if your claim is unsuccessful.

How do I start a claim for mis-sold PCP finance?

The first step to starting a PCP claim is to get in touch with us and our team will evaluate the information you give us and be able to tell you whether you have a claim. If you do then we will guide and support you with your claim from start to finish.

Remember, the burden of proof will then be on the lender to show that they didn’t knowingly mis-sell the PCP to you.

The more information you have the better including your finance agreement but don’t worry if you cannot find your agreement or remember who the lender or dealership is - as long as we know who you paid we can do the rest.

It’s estimated that hundreds of thousands of people just like you may have been mis-sold these finance packages and we’re dedicated to helping you get the compensation you deserve.

Contact us right now if you think you have a claim as there are strict time limits that apply.

Call us for a FREE no win no fee* consultation on 0151 909 6120 or Start Your Claim.

*subject to terms and conditions

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"The team at SJS Legal really looked after me following my accident and I was impressed by how quickly they handled my claim. I would definitely recommend them to friends and family."

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"I was worried about making my claim as I didn't know what to expect but the team at SJS Legal were attentive and I was re-assured by their expertise. I felt like I was in safe hands and they really did go the extra mile to get me the right result."

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"This firm were brilliant to deal with from start to finish and I was pleasantly surprised by the amount of compensation they secured for me! A first class law firm who know what they are doing and take a no-nonsense approach."

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