Do I have a claim?

You may have a claim against your landlord or agent if any of the following apply:

• Your deposit was not protected in a government-approved scheme within 30 days.
• You did not receive the prescribed information within 30 days.
• Your deposit was protected late or moved between schemes without notice.
• Your landlord failed to return your deposit when required without a valid reason
• Your landlord made unlawful deductions from your deposit before your deposit payment was returned.

What compensation could I receive?

The Court can order your landlord to pay a penalty of 1 to 3 times the amount of your deposit, depending on the seriousness of the breach.

How our no win, no fee service works

1. Free eligibility check – Tell us about your tenancy and upload any documents.
2. We investigate – We check protection records with the approved schemes.
3. We act for you – We pursue your claim and handle settlement or Court proceedings.

Can I make a complaint or go to Court myself?

Yes, you can complain or pursue a claim yourself for free, but we recommend seeking independent legal advice.

What we need from you

• Tenancy start and end dates, property address and rent.
• Deposit amount and payment dates.
• Any protection details or references.
• Communications with your landlord or agent.

Frequently Asked Questions

Which schemes are approved?
The Deposit Protection Service (DPS), MyDeposits, and the Tenancy Deposit Scheme (TDS).
Is there a deadline to claim?
Many claims are brought within six years of the breach. Timing can vary for older tenancies.
What does no win, no fee mean?
If your claim is unsuccessful, you won’t pay our fees. If successful, fees are deducted from compensation as agreed.

Start your Claim

Contact us for help with your Tenancy Deposit Claim
Send and email toTDC@SJS-LEGAL.CO.UK or call us with 0151 909 6120